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Altisource is seeking an Associate for their Granite team, offering a fully remote position. The role involves daily communication via email with lenders, contractors, and field inspectors to gather necessary documents and information. Additionally, the Associate will collaborate with onshore stakeholders through email and phone calls, and will be responsible for scheduling site inspections across the United States. Effective organization and prioritization of tasks are essential, as is the ability to meet strict deadlines and maintain clear communication with external parties. Candidates should possess a Bachelor’s Degree or equivalent experience, along with strong written and verbal communication skills in English, including a neutral accent. Attention to detail and analytical skills are also important, as is a minimum typing speed of 30 words per minute. This position is ideal for individuals who thrive in a structured environment and can adhere to schedules while achieving high-quality performance metrics.
• Responsible for interacting by email with lenders, contractors and/or field inspectors to ascertain the required documents and/or information • Responsible for collaborating with onshore stakeholders via email and phone calls • Responsible for scheduling and expediting site inspections with inspectors across the United States • Responsible to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties • Responsible for obtaining pending documents and/or information and updating the system with the information provided by the lenders, contractors, and field inspectors • Responsible for communicating with the clients through email • Follow schedule adherence • Obtain a quality score of 98.5% or above • Bachelor’s Degree or equivalent Required Skills • Must have excellent written communication skills (with accurate grammar and punctuation) • Must have the ability to read and respond to the client’s emails following effective business email writing etiquettes • Must have excellent verbal communication skills with fluent English and neutral accent • Must have good analytical and cognitive skills • Must have an eye for attention to detail • Must have minimum 30 wpm speed with the ability to talk over the phone WORKING AT ALTISOURCE ADVANTAGES Prosperity · Competitive salary based on your experience and skills Good Health · Comprehensive insurance plans; - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees · Wellness Programs – Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc. Happiness · 10 paid holidays, plus 26 paid days off per year · Lots of employee engagement activities · OUR CORE VALUES For our employees, customers, and shareholders, we commit to… · Act with Integrity – exhibit unwavering integrity, compliance, and ethical conduct at all times · Energize People – enable exceptional people to energize their teams and drive results · Empower Innovation – reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers · Exceed Customer Expectations – execute world-class solutions to deliver value and delight our customers · Win as a Team – embrace the passion, energy, and power of our global teams to win as “One-Altisource” · Enrich Communities – create positive impacts for the communities where we live and serve Are you up to the challenge? What are you waiting for? Apply today!
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