Triage Consultant

American Hospital Services Group is seeking a Triage Consultant for a fully remote position. The role involves working at the Military OneSource contact center, where the consultant will assess participant needs, determine eligibility for services, and facilitate referrals to both internal and external service providers. Daily tasks include conducting participant intake, providing accurate information, and ensuring efficient access to resources while adhering to established triage protocols and program policies. Strong customer service skills and the ability to interact consultatively with participants are essential for success in this role. The position requires a focus on delivering timely and consistent support, ensuring that participants receive the appropriate services without unnecessary delays. While the advert does not specify particular qualifications or experience, it emphasizes the importance of professionalism and participant-centered interactions. This role is suitable for individuals who thrive in a remote work environment and are committed to providing high-quality service to participants.