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- Provide L1, L2 and L3 support to business in fast paced environment. - Work closely with functional team for System enhancements. - Following the technical documentation checklist and maintaining it. - Data migration - Experience is must for bulk data, millions of records to be inserted. - Recurring issue maintenance - Participate in key decisions for enriching the product by maintain the recurring issues. - Logging work hours and work hour utilization using tools like JIRA. - Stakeholder handling - Work closely with subject matter experts, developers, testers and business partners. - Night shift as and when required with the rotation in the team. Skills : - Expertise in Python / Salesforce Development - Strong understanding of logics and OOPS. - Hands on the development of custom solutions on the application development - Working experience with python with salesforce is a huge plus. - Moderate experience of Integration through API - Problem solving skills - Good understanding and through with Apex classes, trigger, maps , data loader , JS and hands-on. - Worked on at least 10 + projects Additional Skills : Huge plus - Salesforce Sales and Service cloud - Data migration capabilities (Data loader, Workbench, Import Wizard, Auto rabbit) - Project Management capabilities. - Create and manage complex workflow rules, data validation rules, and process builder flows
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