Commercial Operations Project Manager (Trust Operations Excellence)

Catawiki is seeking a Project Manager for its Trust and Support Operations team, focusing on enhancing operational capabilities to ensure a safe and high-quality marketplace experience. The role involves identifying systemic operational issues, redesigning user journeys, and developing scalable processes that enhance user experience, efficiency, and risk management. The position requires collaboration with various departments, including Trust & Safety, Product, Engineering, and Customer Service, to improve risk detection and resolution processes. While the advert does not specify required qualifications or years of experience, it emphasizes the importance of ownership, adaptability, and a passion for the company's mission. The role is fully remote, allowing for flexibility in work arrangements. This position is ideal for individuals who thrive in dynamic environments and are eager to drive impactful changes within a diverse and growing organization. Candidates should be prepared to engage with complex challenges and contribute to the overall operational excellence of Catawiki.