Business Operations Analyst

Cisco is seeking a Business Operations Analyst to oversee the Japan Receivables Portfolio, which includes managing invoicing, resolving disputes, and collecting overdue payments for various products and services. Daily responsibilities involve monitoring invoice generation, tracking customer payment behaviors, and communicating with clients regarding overdue accounts. The role requires collaboration with a third-party operations vendor to ensure performance metrics are met and involves strategic oversight of regional portfolio health. Candidates should be adept at cash collections forecasting, account reconciliation, and maintaining accurate records of payments and disputes. The position necessitates strong communication skills for negotiating with customers and providing updates to internal stakeholders. While the advert does not specify the required experience or qualifications, it emphasizes the importance of working within established guidelines and reporting to the Regional Collections Manager. Language proficiency in Japanese is implied, given the location in Minato, Japan. This role is suitable for individuals who thrive in a strategic environment and possess strong analytical and interpersonal skills.