Senior Technical Account Manager - Customer Success (EMEA)

ClickUp is seeking a Senior Technical Account Manager for Customer Success in the EMEA region, with a focus on remote work. This role involves acting as a strategic partner to customers, combining relationship management with a thorough understanding of ClickUp’s platform. Daily responsibilities include developing success plans, guiding onboarding processes, and ensuring that customers derive ongoing value from their use of the platform. The position requires skills in process optimization, workflow design, and AI enablement, as well as the ability to manage account health and user engagement effectively. Candidates should have a strong customer-first mindset and experience in technical account management or a related field. While specific qualifications are not mentioned, familiarity with AI tools and a proactive approach to customer success are essential. The role is ideal for individuals who excel in cross-functional collaboration and are committed to driving measurable business outcomes for their clients. Fluency in English is expected, given the EMEA focus.