Senior Product Manager, Workflows

Customer.io is seeking a Senior Product Manager to focus on Workflows, working remotely within a collaborative team of product managers, designers, and engineers. The role involves identifying and validating customer problems through user research, analytics, and AI tools, as well as rapidly prototyping and testing new ideas. The successful candidate will lead cross-functional planning, aligning various stakeholders around product goals and strategies. They will also be responsible for breaking down complex projects into manageable releases and defining success metrics to track product performance. Key skills include effective communication, market research, and the ability to synthesize qualitative and quantitative data. The position is suited for individuals who can drive alignment and are passionate about creating customer-centric products. Experience in product management is implied, though specific qualifications are not mentioned. The role offers a high level of autonomy, making it ideal for self-motivated professionals who thrive in a dynamic environment.