Field Support Specialist (m/f/d)

We are seeking a detail-oriented and precise technician for our internal IT department in Košice. This position offers a unique opportunity to focus on hardware maintenance and comprehensive IT support. The ideal candidate will be responsible for ensuring the seamless operation of our local IT infrastructure and providing technical assistance to our colleagues. WHAT WILL YOU DO? Perform regular maintenance and repairs of hardware on company devices and equipment Manage the inventory of IT equipment and consumables Manage inventory and stock control Troubleshoot and resolve hardware and software issues for end users Collaborate with external suppliers on hardware procurement and maintenance Document IT processes, procedures, and troubleshooting steps Manage and maintain network infrastructure within organization Assist with the implementation and maintenance of IT security measures Provide technical support and training to staff members Participate in IT projects Perform regular system updates and backups YOU WILL SUCCEED IF YOU : Bachelor's degree in Computer Science, Information Technology, or a related field 3–5 years of professional experience in IT support or a similar technical role Strong knowledge of hardware components and troubleshooting techniques Proficiency with Windows and Linux operating systems Experience with network management and security implementation Knowledge of ITIL methodology Excellent problem-solving and analytical abilities Strong communication and interpersonal skills Ability to work independently and manage multiple priorities effectively Fluent proficiency in English and Slovak languages WHY SHOULD YOU CHOOSE US? We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas: Financial benefits Benefits with focus on learning and development Benefits with focus on health and sport Benefits with focus on family and work – life balance Other benefits For more information about our benefits click to Benefits Salary Final salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1150 € /brutto. Additional information * Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.