CUSTOMER RELATIONSHIP DEVELOPMENT SPECIALIST

EasyPay is seeking a Customer Relationship Development Specialist to enhance customer interactions and service quality. The role involves building and nurturing long-term relationships with both existing and potential clients, identifying their needs, and providing tailored solutions. Daily tasks include maintaining regular communication, collecting feedback, and analyzing customer data to uncover growth opportunities. The ideal candidate should possess strong communication and negotiation skills, with a customer-focused mindset and a commitment to delivering high-quality service. A bachelor's degree in Business, Economics, Marketing, Management, or a related field is preferred, along with experience in customer relationship management. Proficiency in sales techniques, including cross-selling and up-selling, is essential. The position is based in Yerevan and is full-time, making it suitable for individuals who thrive in a collaborative environment and are eager to contribute to customer satisfaction and service improvement.