Research Manager

Reporting to an Associate Research Director or a Research Director, a Research Manager is the primary contact for client communication before/during/after projects and owns and delivers full research projects. Account: Lead 2-3 FMCG Accounts: build and develop a partnership relationship with clients Ensure revenue targets for assigned accounts are achieved Oversee timely, accurate, and high‑quality project delivery for Account team Negotiate contracts, or specifications, technically, methodologically and financially Project: Supporting and consulting of our clients in all aspects of FMCG product research, bringing in internal specialists as required Preparation of proposals (test design, price calculation End to end project management and coordination: End to end project delivery: proposal writing, client meetings, screener & questionnaire creation, data interpretation, story-led reporting and debriefing in an engaging fashion (as required) Supervision of fieldwork (in specified region and internationally) Team: Potential to line manage a junior team of 1-3 researchers/technicians Company: Actively participate in internal projects, strengthen our expertise and contribute with your opinions and ideas to the growth of the company Develop innovative research solutions for our clients together with your colleagues Minimum 3 years in the industry Significant FMCG product testing experience: practical experience of core product testing methodologies: i.e. HUTs, CLTs, IDIs Significant experience in quantitative consumer research methodologies Solid understanding of qual research: minimum requirement is knowing when to recommend qual/bring in qual experts from within SAM Significant experience in a Senior Research Executive role Excellent written and oral communication skills in English Proficiency in MS Office: Word, Excel, PowerPoint, etc Excellent organisational and problem-solving skills Rigorous, responsive and proactive