Senior Forward Deployed Engineer (10570) Toronto, Canada

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. Become part of something big with Extreme! As a global networking leader, learn why there is no better time to join the Extreme team. Position details Title of position: Senior Forward Deployed Engineer Position type: Full time - Hybrid Location: Toronto, Canada Position reports to: Director of Software Systems Engineering Application deadline: Applications are being accepted on a rolling basis and this posting will remain open until filled. Work authorization: We are unable to sponsor or take over sponsorship of an employment visa, including H-1B visas, at this time Scope Are you energized by solving complex, high-impact problems directly with customers? Do you want to turn emerging technologies in intelligent networking, generative AI, agentic systems, automation, and cloud platforms into production solutions? Do you want what you build and learn in the field to help shape capabilities that benefit customers at scale? Then come advance with us. About the Position Forward Deployed Engineers at Extreme are software engineers who work directly with strategic customers to jointly design, build, validate, and deploy solutions to complex business and technical problems using Extreme's products and platforms. FDEs operate in real customer environments and own technical outcomes from discovery and solution design through implementation, deployment, and production readiness. The solutions they build must meet demanding requirements for scalability, security, reliability, observability, and operational safety. This is a deeply technical and hands-on engineering organization. FDEs work directly with customers to understand complex problems and design, build, deploy, and stabilize production solutions using Extreme's products and platforms. They write production software, solve complex systems and integration problems, and own technical outcomes from solution design through production readiness. FDEs also identify platform gaps and define new feature requirements, working with Product teams to incorporate recurring customer needs into Extreme's products and platforms. About the Role As a Senior Forward Deployed Engineer, you will work directly with customer technical teams to design, build, deploy, and stabilize production solutions using Extreme's products and platforms. You will take ownership of significant engineering workstreams and, depending on the engagement, complete customer solutions. You will work across application development, agentic AI, integrations, data, APIs, automation, networking, and cloud infrastructure to solve problems in real customer environments. You will write production software, troubleshoot complex systems, and work through ambiguity without requiring a fully defined technical specification. You will also help identify reusable engineering patterns and platform gaps based on what you learn while delivering customer solutions.