Regional Account Manager, LATAM

Feedzai is seeking a Regional Account Manager for the LATAM region to work remotely. In this role, you will be responsible for managing client relationships, ensuring customer satisfaction, and driving growth within the existing client portfolio. Daily tasks include overseeing the entire customer lifecycle, from onboarding to renewal, while monitoring key performance indicators related to customer satisfaction and usage. You will also identify opportunities for upselling and collaborate with marketing teams to create tailored growth strategies. The position requires a strategic mindset to align client goals with the use of Feedzai's solutions, ultimately aiming to enhance customer value and retention. While the advert does not specify required qualifications or years of experience, it emphasizes the importance of relationship management skills and a proactive approach to preventing churn. The role is suitable for individuals who thrive in a fast-paced, collaborative environment and are passionate about contributing to the fight against financial crime.