Account Manager (Turkmen-speaker)

FxPro, an international fintech company, is seeking an Account Manager who speaks Turkmen to join their team in Yerevan, Armenia. In this role, you will be responsible for managing a portfolio of clients from Turkmenistan, focusing on fostering long-term relationships and enhancing client retention. Daily tasks include maintaining regular communication with clients through various channels, addressing their needs, and re-engaging inactive clients. You will also provide personalized service to VIP clients and ensure they understand the benefits and features of their accounts. Strong relationship management skills and a commercial mindset are essential for success in this position. The role requires a proactive approach to monitoring client activity and resolving any service issues that may arise. While the advert does not specify the exact experience or qualifications needed, it emphasizes the importance of understanding client needs and maintaining accurate records in the CRM system. This position is ideal for individuals who thrive in a dynamic environment and enjoy working with a diverse clientele.