Front Office Agent

Golden Palace Hotel Yerevan is looking for a Front Office Agent to join their team, with responsibilities that include welcoming guests, managing check-ins and check-outs, and providing assistance throughout their stay. The role also involves handling phone inquiries, coordinating room reservations, and addressing guest requests efficiently. Collaboration with other departments such as Housekeeping, Food & Beverage, and Maintenance is essential to maintain high service standards and operational efficiency. Candidates should possess strong communication skills and a customer-focused attitude. Proficiency in Armenian, English, and Russian is required to effectively interact with guests. The position demands flexibility, as it includes rotating shifts, including night shifts, to meet the hotel's operational needs. This role is ideal for individuals who are passionate about hospitality and are eager to enhance their careers in a dynamic environment. Interested applicants are encouraged to submit their applications via email.