Rapid Response Manager, Trust and Safety

Google is seeking a Rapid Response Manager for its YouTube Trust and Safety team in San Bruno, CA. In this role, you will oversee the enforcement of policies related to content violations, managing the process from identification to resolution and appeals. Daily tasks include triaging and investigating complex cases, reviewing potentially graphic or controversial video content, and collaborating with cross-functional teams to address escalations. The position requires strong problem-solving abilities, technical skills, and a strategic mindset to effectively handle high-severity issues and assess regulatory risks. You will also lead a team to ensure operational readiness for significant events and crises. The role involves on-call responsibilities during weekends and holidays on a rotational basis. While specific qualifications or experience requirements are not detailed, the position is suited for individuals who are proactive and passionate about user safety and trust.