IT Support specialist

JetBrains is seeking an IT Support Specialist to join their team in Yerevan, Armenia. In this role, you will provide technical assistance to employees, set up new computers, and maintain existing IT equipment, including monitors, laptops, and video conferencing systems. You will also be responsible for troubleshooting hardware and software issues, advising staff on technical matters, and selecting appropriate hardware solutions. The ideal candidate should have experience in IT Helpdesk Support, be proficient in English, and possess strong problem-solving skills. Familiarity with local networks and the Internet is essential, along with the ability to repair computers and other devices. The position requires a collaborative mindset, as teamwork and open communication are valued. A passion for learning and adapting to new technologies is also important. This role is well-suited for individuals who take pride in their work and enjoy helping others resolve technical challenges.