AI Operations Lead

Karbon is seeking an AI Operations Lead to enhance their AI-powered practice management software for accounting firms. The role involves developing internal automation tools and agents to streamline repetitive tasks across various departments, including Sales, Customer Success, Implementation, Support, and Operations. Key responsibilities include connecting AI to existing systems through APIs and managing the data gateway, which will serve as a routing proxy between AI models and internal data sources. The position requires familiarity with authentication systems like Okta and role-based access control (RBAC). The successful candidate will report directly to the CEO and will have the authority to implement changes across the organization. This remote role is ideal for someone with a strong background in AI integration and automation, looking to work in a fast-paced, innovative environment. Karbon emphasizes a people-first culture and is recognized for its commitment to AI adoption, making this an exciting opportunity for those passionate about technology and operational efficiency.