Site Reliability Engineer

SRE Location: San Francisco, CA (5 Days In-Office) You are the infrastructure expert who enables our rapid product development and guarantees 99.9%+ stability and performance of our clinical AI platform for major health systems. Your focus on operational excellence is directly tied to a patient's access to life-saving treatment. WHAT WE LOOK FOR IN A GREAT ENGINEER You have the intensity and technical mastery to own mission-critical infrastructure. You hold yourself and others to high standards and thrive in a high-energy, in-office culture where everyone is in it to win it. - Tool Proficiency: You are highly proficient with your tools—you speak command line fluently and have mastered keyboard shortcuts. - Ownership: You thrive on owning complex systems and have a proven track record of scaling mission-critical deployments. - Automation Drive: You love automating things, always finding new ways to increase your own leverage, and defining standards for operational excellence. - Problem Solver: You won't wait for someone else to solve a problem that you're in a position to solve; you are willing to jump into whatever needs to get done. WHAT YOU'LL WORK ON (RESPONSIBILITIES) As our SRE, you will own the entire production environment and improve the development experience: - Infrastructure Ownership: Design, implement, and maintain the production environment, having previously handled 500+ machine deployments. - Kubernetes Mastery: Own our containerized infrastructure, leveraging deep expertise in Kubernetes and Helm to manage deployment, scaling, and operational health. - CI/CD & Deployment Optimization: Optimize and streamline both the TypeScript and Python/ML deployment pipelines to support high-velocity feature release while maintaining the highest reliability. - DevX Support: Support Developer Experience (DevX) work to streamline developer workflows, enhance tool proficiency, and improve CI/CD systems. - Infrastructure as Code (IaC): Manage and maintain infrastructure definitions using Terraform. TECHNICAL QUALIFICATIONS & ENVIRONMENT - IaC & Orchestration: Deep, demonstrable experience with Kubernetes, Helm, and Terraform. - Scaling Systems: Proven ability to architect and maintain complex, distributed systems with high-availability requirements. - Deployment Experience: Hands-on experience optimizing deployment pipelines for both application code (TypeScript) and machine learning models (Python/ML). Also PostgreSQL, Redis, Kakfa. - Core Team Member: Excitement about working five days per week in our San Francisco office.