Manager, Client Strategy & Operations

Leap is seeking a Manager for Client Strategy & Operations to enhance their post-sale processes and ensure exceptional client delivery. This remote, full-time position involves defining the architecture for client delivery, building forecasting models for member activation rates, cost savings, and revenue, and utilizing AI for automating reporting for client meetings. The role requires strong analytical skills and the ability to work cross-functionally with Sales, Operations, and Analytics teams. Candidates should have experience in client management or operations, with a focus on strategic planning and execution. The position reports to the Director of Client Success and is ideal for individuals who thrive in a fast-paced, innovative environment. This role is suited for those who are detail-oriented and possess a strong understanding of data analytics and client engagement strategies.