Manager, Implementation

Mastercard is seeking a Manager for Implementation in O'Fallon, Missouri, to join their Customer Implementation Services (CIS) Team. This role involves managing the end-to-end execution of processing implementation projects for customers and internal partners. Daily responsibilities include acting as the main contact for customers, assessing their needs, and documenting the impacts on processing systems. The manager will define project scopes, plan implementations, and provide guidance to customer support staff regarding electronic payments. Additionally, the role requires creating and maintaining documentation for both standard and non-standard implementation processes, as well as training other teams and customers. Candidates should possess a bachelor's degree in Information Technology, Computer Science, Business, or have equivalent work experience. Strong knowledge of payment processing is essential. The job is office-based, and the ideal candidate will be motivated to contribute to the advancement of cashless transactions.