Technical Support Specialist

Propeller is seeking a Technical Support Specialist to join their team in Denver, CO. In this role, you will provide remote assistance to customers using Propeller's technology, which includes drones and cloud-based software for mapping and measuring worksites. Your daily tasks will involve troubleshooting technical issues, managing customer inquiries from start to finish, and ensuring effective solutions are delivered promptly. The position is designed for individuals with a technical mindset, whether you have a passion for hardware or software, particularly in geospatial data. Propeller offers training to help you develop the necessary skills in drone survey methodology and ground control points. The role is entry-level, making it suitable for those looking to start their career in technical support. While the advert does not specify the employment type, it emphasizes the importance of providing high-quality customer service and being part of a supportive team. If you are a problem solver who enjoys working with technology, this position may be a great fit for you.