Call Center Associate (Night Shifts)

A Call Center Associate position is available for night shifts in Moratuwa, Sri Lanka, with Recruitment By Gamage Rec. The role involves handling customer inquiries and providing support during US working hours, specifically from 6:30 PM to 3:30 AM. Candidates should possess strong verbal communication skills in English, demonstrating a clear and professional telephone manner. The job requires a customer-service orientation, along with good listening, problem-solving, and interpersonal abilities. Previous experience in a call center or customer service environment is considered advantageous. The position is suited for individuals who can effectively manage night shifts and are comfortable working during the specified hours. This role is ideal for those looking to engage in customer support while working in a dynamic environment.