Project Manager - EMEA

ABOUT SCIENCELOGIC… ScienceLogic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT — where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale. We’re accelerating digital transformation through the power of automation, AI, and analytics — giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence. Location: Remote role with Greater London Area Preferred but open to candidates across UK WHAT YOU'LL BE DOING… - Creating and maintaining project plans, schedules, RAID logs, status reports, and delivery documentation - Managing project scope, milestones, deliverables, dependencies, and timelines - Leading project governance routines including weekly reviews, status meetings, and steering committees - Monitoring project health and proactively identifying risks, issues, and blockers - Keeping projects on track for scope, timeline, budget, and customer expectations - Building and maintaining strong relationships with customer stakeholders throughout the project lifecycle - Acting as the primary coordination point between customers and ScienceLogic delivery teams - Leading project status calls, executive reviews, and steering committees, adapting communication style for technical, operational, and executive audiences - Understanding customer business objectives and ensuring project activities stay aligned to measurable outcomes - Translating technical delivery activities into business value and identifying whitespace opportunities beyond immediate scope - Developing a strong understanding of ScienceLogic solutions, AI capabilities, and platform architecture - Using AI, Copilot, Power Automate, and workflow orchestration to build automation for reporting, RAID management, action tracking, resource planning, and customer communications - Driving projects with urgency and ownership, and pushing back professionally on scope creep or unrealistic timelines - Owning project risks, issues, and escalations through to resolution, coordinating cross-functional response across PS, Support, Product, Engineering, SRE, CS, and Sales - Coordinating resource requirements, supporting forecasting and capacity planning, and tracking consultant assignments across active engagements QUALITIES YOU POSSESS… - Think commercially and strategically, not just operationally - Understand customer value and business outcomes, not just project milestones - Move comfortably between technical teams and executive stakeholders - Technically curious, with an appetite for AI and automation - Challenge conventional approaches and thinks creatively - Spot opportunities where others see tasks - Strong business acumen and customer awareness - Comfortable holding stakeholders accountable - Persistent, resilient, with strong follow-through - Confident enough to challenge customers when required - Take ownership of problems and drives them to resolution - Operate with urgency and personal accountability NICE TO HAVE… - Experience with AI tools such as Microsoft Copilot, ChatGPT, Power Automate, or Power Apps - Experience building workflow automations and productivity improvements BENEFITS & PERKS - A remote-first culture - Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize. - Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization. - 5-year Service Milestone Sabbatical. - Paid parental leave. - Generous employee referral bonus program. - Regular virtual company-wide events, including cooking classes, yoga, meditation and more. - The opportunity to learn and develop from some of the best and brightest minds in the industry!