Manager, HR Operations

ServiceTitan is seeking a full-time HR Operations Manager to oversee local human resources functions within their Yerevan office. The primary focus of this position involves streamlining daily administrative tasks to make them more efficient and accessible for staff. A key responsibility includes leading the rollout of the ArmSoft system while collaborating with the broader People Operations team on wider automation initiatives. The role also entails enhancing the employee journey by ensuring support is readily available without unnecessary bureaucratic hurdles. Although based in Armenia, the position contributes to organizational-wide improvements in processes and tools that allow the company to scale effectively. The successful candidate will report to the Senior Manager of HR Operations and will have direct supervisory responsibility for the local HR Operations Specialist. The job description highlights a need for a hands-on approach, a passion for optimization, and a strong understanding of the local business environment. It does not specify particular years of experience, formal qualifications, or language proficiency requirements. The working arrangement is described as being anchored in the Armenia office, implying an on-site presence rather than remote work. This opportunity suits a professional who is driven by process improvement and eager to build scalable HR infrastructure within a growing international organization.