Front Desk Receptionist - Armenian Speaking Virtual Assistant

Staffing For Doctors is looking for a bilingual Front Desk Receptionist and Medical Coordinator fluent in both English and Armenian to support their General, Family, and Internal Medicine practice in Armenia. The role involves managing a significant volume of patient calls, ranging from 500 to 1,000 weekly, as well as verifying insurance coverage, processing medication refills, and maintaining schedules within an electronic health record (EHR) system. Daily tasks include answering patient inquiries, scheduling appointments, and handling urgent calls with professionalism and clarity in both required languages. Candidates should have 1-2 years of clinical experience, particularly in a general or family medicine setting. Proficiency in using cloud phone systems, such as Nextiva VOIP, and familiarity with EHR platforms like Athenahealth is essential. Additionally, strong skills in Microsoft Excel and Office tools are necessary for tracking administrative tasks and managing patient data. This position is ideal for individuals who are articulate, efficient, and capable of providing excellent patient communication in a busy medical environment.