(Fluent English) Technical Support Consultant (remote)

SupportYourApp is seeking a Technical Support Consultant to join their remote team. In this role, you will be responsible for leading client onboarding, troubleshooting connectivity issues, and guiding IT teams through directory fixes. Daily tasks include auditing service logs to identify software bugs, translating technical findings into actionable advice, and assisting with network configuration for platform deployment. You will also document unresolved issues for internal engineering teams and track recurring problems to suggest product enhancements. Candidates should possess excellent English communication skills, with a minimum proficiency of C1 in both spoken and written forms. A background of at least two years in a relevant technical support role is required. This position is ideal for individuals who thrive in a multicultural environment and enjoy working from home while engaging with corporate enterprise clients through various support channels. If you are excited about mastering new skills and contributing to a People First management approach, this opportunity may be a great fit for you.