General Manager, SMB - US-Based

Toptal is seeking a General Manager for its Small & Medium Business (SMB) division, a remote position based in the US. This role involves overseeing the strategy, growth, and profitability of the SMB sector, with full responsibility for P&L and budget management. Daily tasks include enhancing client acquisition and retention, expanding service offerings, and leading a dynamic sales team. The successful candidate will need strong commercial judgment and the ability to quickly assess client needs and drive sales opportunities. Responsibilities also include developing outbound sales strategies, improving client expansion efforts, and collaborating with marketing teams. The role requires active engagement in performance management, coaching team leaders, and identifying areas for improvement in sales processes. Applicants must be authorized to work in the US and communicate effectively in English. This position is ideal for individuals with a strong background in sales management and a passion for driving growth in a fast-paced environment.