Assistant to Property Manager

Job description: About the Role We are looking for a reliable, detail-oriented, and experienced Assistant to the Property Manager to support the daily operations of a busy Australian property management team. This role is ideal for someone who thrives in a fast-paced environment and has hands-on experience using Australian property management platforms and workflows across multiple Australian states including Queensland, New South Wales, Victoria, Western Australia, and South Australia. Key Responsibilities - Assist the Property Manager with day-to-day operations and administrative tasks. - Coordinate with tenants, landlords, vendors, and tradespeople regarding maintenance requests, inspections, and lease matters. - Prepare and manage property-related documents including leases, Form 6s, entry/exit reports, notices, contracts, and correspondence. - Maintain accurate and up-to-date records across property management systems and CRMs. - Respond to tenant and client inquiries professionally and in a timely manner. - Manage property listings, advertise vacancies, coordinate open homes, and assist with tenant screening processes. - Monitor rent arrears, invoice processing, payment tracking, and follow-up communications. - Assist with routine inspections, maintenance scheduling, and compliance tracking. - Support inbox and calendar management for the Property Manager. - Utilize Australian property management tools and platforms to streamline operations and reporting. - Assist with ad hoc administrative tasks and special projects as required. Tools & Platforms Candidates with hands-on experience using the following Australian property management platforms will be highly regarded: - AILO - PropertyMe - PropertyTree - Console Cloud - Inspection Express - IRE - Our Property - Palace - Managed App - RP Data / CoreLogic - realestate.com.au http://realestate.com.au - Domain - Canva - Google Workspace - Microsoft Office Suite - Trello, Monday.com http://Monday.com, ClickUp, or Asana Qualifications - Proven experience working in Australian Property Management as a Property Management Assistant, Leasing Assistant, or similar role. - Strong understanding of Australian property management processes and legislation across QLD, NSW, VIC, WA, or SA is highly preferred. - Experience using AILO and other AU property management systems is required. - Excellent communication skills, both written and verbal. - Strong attention to detail and ability to multitask effectively. - Highly organized with strong time management skills. - Ability to work independently with minimal supervision in a remote environment. - Professional, proactive, and customer-service oriented. Requirements - Reliable internet connection with backup option preferred. - Quiet and professional work-from-home setup. - Available to work full-time on a PH dayshift schedule. Why Join Us? - Competitive salary package - Permanent work-from-home opportunity - Stable dayshift schedule - Supportive and professional team environment - Opportunity to grow within a dynamic Australian property management business Apply today and become part of a growing and professional remote property management team! Job Type: Full-time Benefits: - Company events - Opportunities for promotion - Pay raise - Work from home Work Location: Remote