Quality and Performance Analysis Specialist

Viva Armenia is seeking a Quality and Performance Analysis Specialist to oversee network quality operational indicators and manage databases. Daily responsibilities include participating in planning for network expansion, submitting reports, and ensuring data archiving. The role involves monitoring network performance across various domains, handling customer complaints, and analyzing traffic and coverage quality. Candidates should possess higher education and 1-2 years of relevant experience in a telecommunications company. The position is permanent and based in Armenia. The role is suitable for individuals with strong analytical skills and a background in telecommunications, who are adept at problem-solving and data management. Proficiency in relevant tools and methodologies for performance analysis is essential.