Executive Housekeeper

- Prepare periodical department budget & forecast, manage all operational costs within budgets. - Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable. - Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals. - Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department. - Compile and update Standard Operating Procedures for all areas of responsibility periodically - Ensure that all auditing and reporting standards are conveyed to staff and adhered to - Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner - Conduct quality control inspections of all areas of the hotel and share results with the team - Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning - Conduct monthly Staff Meetings and daily briefings with Operational Managers - Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies - Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service - Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business - Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service - Prepare payroll and gratuity reports - Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication - Manage organization and cleanliness of departmental areas by conducting weekly walk through - Perform other duties assigned by the Management. Competencies Strong leadership, interpersonal and training skills Good communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A team player & builder A motivator & self-starter Well-presented and professionally groomed at all times Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities