IT Business Analyst

OBJECTIVES Assess requirements • Build, maintain and share the functional knowledge of our processes, services and usage of end user products. • Analyze business requirements submitted by Product Management or customers applications. • Size specification and validation work. Carry out functional design • Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications, User guides and present functional walk-throughs to all concerned stakeholders . • Interface with relevant divisions and departments to identify interactions with other applications and ensure functional compatibility. • Contribute to innovation and product evolution Overview validation • Validate the product to ensure compliance of the delivered functionality and system integrity, and give sign off • Ensure production integrity by investigating, validating and prioritizing reported incidents. • Provide inputs for the test strategy and defect investigation in Production in order to ensure compliance of the delivered functionality and system integrity. Manage relations with key stakeholders • Interface and communicate with Product Management, Project management and Development teams. • Interface with the internal or external customer(s) during requirements understanding, functional specification, and implementation phases. • Propose relevant actions & process for easy adoption of the solutions. Manage Project (gradual ramp up, depends on experience) • Follow up project risks, and report proactively to Management/Stakeholders. • Provide visibility on the project advancement to the full chain of stakeholders. • Carry the strategic vision for our solution. For a typical project, our daily work convers mainly those parts of product lifecycle: • Liaise with Product Management to help building the Statement of Requirement, and sign it off • Liaise with Customers (internal / external) when they are involved (in the early phases and/or at implementation time) • Provide level 4 support and maintenance on delivered functionalities • Design the product or feature and write its specifications • Coordinate the project phases with our stakeholders (development, QA, etc.), and provide visibility on its progress • Review and sign off QA test plan • Be part of release sign-off and risk assessment Qualifications 🛠️ Your Profile 🎓 Qualifications & Experience: ✔ Master’s degree in Computer Science or a related field. ✔ Background in software development is a plus.