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• Responsible for interacting by email with lenders, contractors and/or field inspectors to ascertain the required documents and/or information • Responsible for collaborating with onshore stakeholders via email and phone calls • Responsible for scheduling and expediting site inspections with inspectors across the United States • Responsible to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties • Responsible for obtaining pending documents and/or information and updating the system with the information provided by the lenders, contractors, and field inspectors • Responsible for communicating with the clients through email • Follow schedule adherence • Obtain a quality score of 98.5% or above • Bachelor’s Degree or equivalent Required Skills • Must have excellent written communication skills (with accurate grammar and punctuation) • Must have the ability to read and respond to the client’s emails following effective business email writing etiquettes • Must have excellent verbal communication skills with fluent English and neutral accent • Must have good analytical and cognitive skills • Must have an eye for attention to detail • Must have minimum 30 wpm speed with the ability to talk over the phone WORKING AT ALTISOURCE ADVANTAGES Prosperity · Competitive salary based on your experience and skills Good Health · Comprehensive insurance plans; - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees · Wellness Programs – Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc. Happiness · 10 paid holidays, plus 26 paid days off per year · Lots of employee engagement activities · OUR CORE VALUES For our employees, customers, and shareholders, we commit to… · Act with Integrity – exhibit unwavering integrity, compliance, and ethical conduct at all times · Energize People – enable exceptional people to energize their teams and drive results · Empower Innovation – reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers · Exceed Customer Expectations – execute world-class solutions to deliver value and delight our customers · Win as a Team – embrace the passion, energy, and power of our global teams to win as “One-Altisource” · Enrich Communities – create positive impacts for the communities where we live and serve Are you up to the challenge? What are you waiting for? Apply today!
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