Layer 2 Support Engineer (System Administrator)

Ameriabank CJSC is seeking a Layer 2 Support Engineer to operate out of Yerevan. The primary focus of this position involves delivering advanced technical assistance for the MyAmeria mobile banking platform and its associated applications. On a daily basis, the engineer will investigate and resolve complex incidents that have been escalated from the initial support tier. The role also requires continuous monitoring of both application performance and underlying infrastructure health to maintain system stability. Additionally, the candidate will coordinate with development and platform teams to guarantee that services remain reliable and secure for the bank’s customers. The provided text does not specify particular software tools, programming languages, or technical skills required for this position. There is no mention of specific educational qualifications or minimum years of experience needed to apply. The advert does not outline any language proficiency requirements for the role. No details are given regarding the working arrangement, such as whether the position is office-based, hybrid, or remote, nor are shift patterns described. The text does not explicitly state who the role is best suited for beyond the general job title and location. Consequently, the summary is limited to the core responsibilities and employer details provided in the source material.