Senior Customer Success Manager - DACH & North

Amplitude is seeking a Senior Customer Success Manager to support major enterprise accounts in the DACH, Benelux, and Nordic regions. This remote position involves managing 15-20 key accounts, ensuring they achieve tangible results from Amplitude's AI analytics platform. Daily responsibilities include leading deployments from start to finish, coordinating with internal and partner teams, and proactively identifying and addressing potential risks. The role requires hands-on engagement with customers to enhance product adoption and demonstrate the value of new features. Candidates should possess strong skills in building success plans and conducting executive business reviews that link product usage to business outcomes. Fluency in English is necessary, and proficiency in German or Dutch is advantageous. This position is ideal for individuals who thrive in a collaborative environment and are eager to grow their careers within a supportive team. Amplitude values humility, ownership, and a customer-centric approach, making this role suitable for those who align with these principles.