Renewal Manager, SMB - Americas

Ashby is seeking a Renewal Manager for its Contract Management team, focusing on small to medium-sized businesses in the Americas. This remote position involves managing annual renewals and month-to-month subscriptions for customers with up to 100 employees. The role requires collaboration with various internal teams to ensure customer satisfaction and loyalty, guiding clients through the renewal process and addressing contract inquiries. Attention to detail is crucial, as the manager will handle a high volume of accounts and must creatively solve challenges for smaller businesses. The position emphasizes the importance of understanding pricing and negotiation discussions. While the advert does not specify required qualifications or experience, it suggests that the role is suited for individuals who can effectively support the growth of startups and identify opportunities for high-growth accounts. The working arrangement is fully remote, making it accessible to a wide range of candidates.