Client Services Associate I, Oncology (East Coast)

BillionToOne is seeking a Client Services Associate I for its Oncology division, specifically for the East Coast region. This remote, full-time position involves providing exceptional service and support to customers, including physicians, oncology clinics, patients, and clinical staff. The role requires the individual to manage internal and external inquiries related to BillionToOne’s oncology tests, acting as the primary point of contact for customers. The ideal candidate should be ambitious, intelligent, and self-motivated, with a focus on enhancing the patient and customer experience. The position reports to the Client Services Manager and operates during standard business hours, Monday to Friday from 8:30 AM to 4 PM. While the advert does not specify particular qualifications or experience, it emphasizes the importance of a proactive attitude and strong communication skills. This role is well-suited for individuals who are driven by purpose and innovation in the healthcare sector.