Onboarding Manager

Boulevard is seeking an Onboarding Manager to join their remote Customer Experience team, focusing on the Small/Medium Business segment. In this role, you will oversee a team of 8 to 12 Onboarding Specialists, ensuring efficient and high-quality activations for clients in the self-care industry. Daily responsibilities include driving operational rigor, maintaining forecasting discipline, and coaching your team to meet velocity targets. The ideal candidate will have a strong background in managing teams and a focus on achieving measurable outcomes, particularly in activation speed and process standardization. Boulevard values curiosity and experimentation, so a proactive approach to problem-solving is essential. The company emphasizes the importance of diverse backgrounds and equal opportunity, making it a suitable environment for individuals who appreciate inclusivity. This position is designed for leaders who excel in fast-paced settings and are committed to helping customers quickly realize the value of Boulevard's platform.