Data Analyst

ClearBalance Healthcare is seeking a Data Analyst to join their team in Franklin, TN. The role involves analyzing customer data to generate insights that enhance customer experiences and drive business decisions. Daily tasks include collecting and validating month-end reports, preparing standard reports for various stakeholders, and designing custom reports and dashboards. The analyst will also engage with customers to gather feedback and identify their needs, while performing root cause analysis on data errors. Proficiency in data analysis tools and techniques is essential for identifying patterns and trends in customer behavior. The position requires collaboration with multiple departments, including Customer Success and Loan Accounting, to ensure effective resolution of customer issues. While the advert does not specify the employment type, it is suitable for individuals who are detail-oriented and possess strong analytical skills.