CX Operations Analyst

ClickUp is seeking a CX Operations Analyst to enhance their operational processes related to Partner Services, including managing statements of work (SOWs), invoicing, and renewals. The role involves data analysis, workflow automation, and the development of AI solutions to support various functions such as Technical Account Management (TAM), Solutions, and Customer Experience (CX). Daily tasks will include overseeing the SOW management process, executing invoicing workflows, and ensuring the quality of partner delivery and customer outcomes. Candidates should possess strong analytical skills, attention to detail, and a proactive approach to building automations that reduce manual tasks. The position is fully remote, allowing for flexibility in work arrangements. While the advert does not specify required qualifications or experience, it emphasizes the importance of being AI-fluent and comfortable in a fast-paced environment. This role is ideal for individuals who are data-driven and eager to contribute to operational excellence within a dynamic team.