Onboarding Project Manager - NORAM

Cloudbeds is seeking an Onboarding Project Manager to oversee complex onboarding projects for mid-market clients. In this role, you will guide customers from the contract signing phase through to successful adoption and transition to Account Management. Daily responsibilities include managing timelines, aligning stakeholders, and ensuring a high-quality customer experience. The position requires skills in project management, customer relationship management, and operational excellence, particularly within a fast-paced SaaS environment. While specific qualifications or years of experience are not mentioned, a background in hospitality is emphasized as beneficial. The role is fully remote, allowing you to collaborate with a global team dedicated to enhancing customer experiences. This position is ideal for individuals who are passionate about helping clients succeed and enjoy working in a dynamic, innovative setting.