[German] CBO Contract Management Specialist

The activities of the Commercial Back Office specialist are various and may include: Maintenance of contract data and processing and analysis of data tables ensuring deadlines, reporting and quality (ex. Offers, Renewals, Cancellations, PEPS, Contract Amendments, Certificate of Residence, Pre-checks, IBAN etc.) Administrative tasks: archiving, filing, document editions, quality review etc. Handles requests/ exceptional cases in collaboration with CBO Contract Management Team Leader, Process Coordinator and/ or account managers within Coface Processes the different types of requests received from the clients by E-mail or directly in the designated Workflow Tools Participates in the creation / update of Commercial Back Office Standard Operating Procedures used by the SSC operational teams Participates in training and takes part in the transition process when required Offers continuous support and back-up to team members for processes and tools utilized Any other activities required by the business needs of the country served Skills: Sense of initiative and excellent time- and self-management Adaptability for transformation Flexible way of working and willingness to operate within a team Professional relationship with clients Service- and solution oriented Good oral and written expression and comprehension in all required languages Fast Knowledge Transfer and Steep Learning curve Knowledge of commercial back office processes is a plus Experience: Graduated or first practical experiences on the job in a comparable role Experience in Credit Insurance industry or financial services preferred Experience in an international environment and/ or Shared Service Center preferred Languages: Fluent in English Professional in German (CEFR – Level B2.2 - C1) IT: Computer and internet affinity, good technical understanding Ease regarding the work with varying software, applications and systems different from product to product Professional Microsoft Office skills, esp. MS Excel and MS Word Education: Bachelor’s degree in Business, Accounting or other relevant field Reports to Team Leader CBO Contract Management NER