Director, GTM Finance

Customer.io is seeking a Director of GTM Finance to manage the go-to-market profit and loss statement as the company aims to grow from over $100 million in annual recurring revenue to more than $1 billion. The role involves overseeing revenue, gross margin, and operating expenses across Sales, Marketing, and Customer Success, with a focus on unit economics and growth funnel models. Candidates should possess strong financial modeling skills and the ability to challenge assumptions using data. Experience in strategic finance is essential, along with a deep understanding of go-to-market strategies. The company emphasizes the importance of using AI to enhance financial operations, looking for someone who actively engages with these tools rather than just tolerating them. This position is fully remote, making it suitable for individuals who thrive in a flexible work environment. The ideal candidate will be proactive, capable of building and leading a team, and comfortable engaging in direct discussions about data-driven insights.