Sr Technical Account Manager - West

Dataiku is seeking a Senior Technical Account Manager for a remote position. This role involves working closely with a small number of strategic clients to manage and enhance their experience with Dataiku's AI platform. Day-to-day responsibilities include collaborating with the Customer Success team to identify priorities, managing project milestones, and providing regular updates while addressing any issues that arise. The ideal candidate should possess strong technical communication skills and be adept at both client interaction and hands-on technical tasks. Experience as an architect or in a similar client-facing role is essential, as is the ability to maintain client relationships while overseeing technical account details. The position requires a proactive approach to centralizing technical information and contributing to the overall strategy of client accounts. This role is well-suited for individuals who thrive in dynamic environments and are capable of navigating complex customer situations effectively.