CRM Specialist

Freedx HQ Management Services FZE is seeking a CRM Specialist to join their team in Yerevan. The role involves managing CRM campaigns and customer engagement initiatives, with a focus on retention marketing and marketing automation. Candidates should have over three years of relevant experience and a strong background in using CRM platforms and multichannel communication tools. Key skills include customer segmentation, behavioral targeting, and the ability to execute email marketing, push notifications, and in-app messaging campaigns. Analytical skills are essential for interpreting customer data and optimizing campaign performance through A/B testing and retention strategies. Proficiency in Armenian and English is required, while knowledge of Russian is considered a plus. The position is suitable for individuals who can manage multiple projects independently and possess strong problem-solving abilities. Experience in the cryptocurrency or fintech sectors is advantageous. The specific employment type is not stated, but the role offers flexibility in payment options.