Operation Manager

Glovo is seeking an Operations Manager for its Yerevan location, responsible for overseeing the operational performance of the market. The role involves leading the local operations team to ensure an adequate supply of couriers, maintaining strong delivery performance, and enhancing operational efficiency. Daily tasks include managing courier onboarding and retention, improving key operational metrics, and collaborating with various departments such as Commercial and Finance to optimize performance. Candidates should possess strong analytical and problem-solving abilities, along with previous experience in a leadership role. A solid understanding of business operations, particularly in fast-paced environments like logistics or supply chain, is essential. Fluency in both Armenian and English is required. This position is ideal for individuals who thrive in dynamic settings and can make informed decisions quickly. The specific employment arrangement is not mentioned in the advert.