Lead Enterprise Revenue Architect (Customer Success)

Gong.io is seeking a Lead Enterprise Revenue Architect to join their remote team, focusing on customer success. In this role, you will partner with senior go-to-market leaders to develop and implement strategies that drive revenue transformation using Gong’s AI Operating System. Your daily responsibilities will involve guiding executive stakeholders and operational teams to enhance revenue through effective workflow architecture and adoption acceleration. A strong understanding of revenue team operations and change management strategies is essential for helping clients achieve measurable business outcomes. Success in this position will be evaluated based on customer engagement, value realization, and overall revenue impact, including retention and expansion. The role is designed for individuals who are passionate about innovation and eager to make a significant impact within a collaborative environment. Gong values transparency and trust, making it an ideal workplace for those looking to grow and contribute meaningfully. This full-time position is fully remote, allowing for flexibility in your work arrangement.