Principal Product Manager- Conversational AI

Hopper is seeking a Principal Product Manager for its conversational AI assistant, HTS Assist, which addresses customer issues related to travel through chat and voice. The role involves managing the customer-facing agent's roadmap, focusing on conversation design and interface development for both chat and voice platforms. Daily responsibilities include engaging with enterprise partners to shape product requirements, driving design decisions using tools like Figma, and building prototypes with AI coding tools to test various interaction flows. The position requires a strong emphasis on voice product quality, including aspects like latency and conversation handling. The ideal candidate should have experience in product management, particularly in design-oriented roles, and be comfortable working closely with design teams. While the advert does not specify the employment type or working arrangement, it suggests a hands-on approach to design and collaboration. This role is suitable for individuals with a passion for creating user-friendly AI experiences in the travel industry.