Chief of Staff – Business Operations

We are looking for a Chief of Staff to work closely with the CEO/Managing Director in driving business discipline, execution and accountability across multiple business units. The Chief of Staff will not directly manage the business-unit managers . Instead, the role will own the operating system of the group — including management cadence, performance tracking, follow-up, cross-functional coordination and execution of key priorities. Role Overview We are looking for a Chief of Staff to work closely with the CEO/Managing Director in driving business discipline, execution and accountability across multiple business units. The Chief of Staff will not directly manage the business-unit managers . Instead, the role will own the operating system of the group — including management cadence, performance tracking, follow-up, cross-functional coordination and execution of key priorities. Key Responsibilities Establish and manage a structured weekly, monthly and quarterly operating rhythm across business units. Conduct weekly operations meetings with managers, focusing on KPIs, targets, key blockers and required decisions . Prepare and maintain a one-page group dashboard covering key business performance indicators. Conduct monthly business reviews covering P&L vs. budget, KPIs, priorities and action plans . Track agreed actions, deadlines and ownership, ensuring timely follow-through. Identify recurring blockers and escalate unresolved issues to the CEO/Managing Director. Coordinate cross-functional and cross-business-unit projects and ensure execution against agreed timelines. Work with managers to establish and maintain clear business-unit charters, objectives and priorities . Support the CEO/Managing Director in reviewing and re-prioritizing business initiatives. Ensure management decisions are translated into clear actions, owners and deadlines. Monitor progress and provide concise updates to senior management. 8+ years of relevant experience in business operations, strategy, management consulting, project management or a similar role. Experience working directly with CEO/MD/Owner-level management is highly preferred. Strong understanding of P&L, KPIs, budgets and business performance . Excellent analytical and problem-solving skills. Strong project management and follow-up abilities. Ability to work across multiple business units and stakeholders. Strong communication, influencing and stakeholder-management skills. Highly organized, structured and disciplined with excellent attention to detail. Advanced proficiency in Excel, PowerPoint and business reporting/dashboard tools . Experience in a multi-business or group environment is an advantage. Authority & Scope The Chief of Staff will have authority to: Set and follow up on agreed deadlines. Request relevant business data and reports. Track and challenge overdue actions. Escalate unresolved issues. Coordinate cross-unit initiatives. The role will not have authority to independently hire, terminate employees, change pricing policies, approve major capital expenditure or override business-unit managers on domain-specific decisions.