Customer Support Executive - Malayalam Voice Process

KG Invicta Services is looking for a Customer Support Executive to join their Malayalam Voice Process team in Chennai, Tamil Nadu. The primary responsibility of this role involves providing excellent customer service by addressing inquiries and resolving issues through voice calls in Malayalam. Candidates should possess strong communication skills in the language and demonstrate a commitment to enhancing customer satisfaction. Daily tasks include handling customer inquiries, maintaining detailed records of interactions, and collaborating with team members to improve service delivery. Basic computer skills and familiarity with customer support software are advantageous. The position requires proficiency in both spoken and written Malayalam, along with a strong customer service orientation. This role is ideal for individuals who are passionate about assisting customers and can manage challenging situations with professionalism and patience. The job is suitable for those located in Kerala or Tamil Nadu.