Technical Operations Engineer

KX is seeking a Technical Operations Engineer to join their Managed Services team in Yerevan, Armenia. In this role, you will be responsible for the daily operations and support of the OneTick platform, ensuring its smooth functioning for clients' data management and analytics needs. Key tasks include monitoring the platform's health across various environments, troubleshooting technical issues, enhancing monitoring processes, and performing system maintenance. You will also collaborate with clients and vendors to address critical issues and work with internal teams to resolve complex problems. The position requires strong technical skills, problem-solving abilities, and a commitment to customer service. While the advert does not specify required qualifications or experience, it emphasizes the importance of a high level of responsibility. Language requirements are not mentioned, and the working arrangement is not specified either. This role is ideal for individuals who thrive in a dynamic environment and are passionate about technology and client support.